Shipping & Returns Policy
Shipping Policy
At Beaussentials, we understand the importance of receiving your order promptly. We strive to process and ship orders as quickly as possible to ensure timely delivery to our valued customers.
Processing Time:
- Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
- Please note that processing time may vary during peak seasons or promotional periods.
Shipping Time:
- Shipping times may vary depending on the destination country and customs clearance procedures. Generally, deliveries take between 7-14 business days.
Returns Policy
At Beaussentials, we strive to ensure that your shopping experience is flawless, and we apologize if your order arrived incorrect, broken or damaged. We are committed to resolving such issues promptly and providing you with a satisfactory solution. Please review our returns and refunds policy below:
Refunds or Replacements:
Please inspect your order upon receiving it and contact us within 7 days if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To initiate the return process, please follow these steps:
Send a message to our customer support team on the Contact Us page and provide the following information:
- Order number
- Description of the issue
- Supporting evidence (e.g. photos, videos)
- Tracking number
Our team will review your case and guide you through the return process.
Once we have reviewed the provided evidence and confirmed the issue, we will offer you two options:
- Refund: We will issue a refund to your original payment method for the cost of the item, including any applicable shipping fees.
- Replacement: Alternatively, we can send you a replacement of your item ordered.